Multi-site
One group, many sites
Run every site from one account and let each manager see only their own.
One payout, one statement, every site.
- Site-scoped logins for managers
- Group-wide view for finance
- Per-site takings, fees and net
Caterly Payments
Card payments built into your canteen tills, paid out the next day.
Caterly now takes the card payment too: every till becomes a terminal, every sale is matched to the order, and your sites are paid out daily with one statement each.
Apply online in about 15 minutes. Already a Caterly customer? We’ve prefilled most of it. No card machine purchase; terminals are provisioned by us.
- Sponsored by a major South African acquiring bank
- Visa payment facilitator programme
- Daily T+1 payouts
- Card-present: chip and contactless
Trusted by caterers across South Africa.
How the pieces fit
From the order to your bank account.
- Your Caterly productTap4Schools, MediCater, GoldenSpoon or BiteOnSite takes the order.
- Caterly POSThe till runs the sale and keeps stock and reporting live.
- Card terminalProvisioned by us and paired to the till. The card is tapped or inserted here.
- V&S PaymentsThe payment is matched to the order and reconciled daily.
- Daily payoutPaid to your bank the next trading day, with a statement per site.
The terminal
A card terminal at every till, set up for you.
You don’t buy or configure anything. We supply the terminal and pair it to your Caterly POS.
Certified hardware
Chip, PIN and contactless on a certified terminal. Card data goes from the terminal to the acquiring bank, never through our servers.
Provisioned and paired
Terminals arrive paired to your tills. We confirm everything runs before you go live.
Always visible
See each device’s health and when it was last seen, per site, in your portal.
You stay in control
Disable a lost device yourself. Re-enabling and any change of till goes through V&S.
What you get
Everything a caterer needs from card payments.
Grouped by what you want done, not by our module names.
Reconciliation
Payments tied to the order
The card payment is captured against the order, so the till closes already matched.
Every card payment carries its Caterly order reference.
- Order placed at the till: the card payment is captured against it
- Till closes: takings are already matched, no end-of-day reconciliation
- Payout lands: fee and net on every line, searchable by order, card or site
Payouts
Daily payouts you can trace
Money reaches your bank the next trading day, with a statement you can follow line by line.
T+1, every trading day.
- Gross to net waterfall on every payout
- PDF statement for each payout
- Released only after reconciliation and two approvals
Refunds
Refunds without the fuss
Refunds go back to the original card, and you can see where each one stands.
Request it in the portal. Track it to done.
- Request a refund in the portal
- Refund runs on the terminal to the original card
- Status tracked from request to completion
Terminals
Terminals you control
See the health of every terminal and lock one down the moment it goes missing.
Disable a lost device yourself.
- Disable a lost device yourself
- Health and last-seen per device
- Re-enabling goes through V&S
Security
Your account, protected
Sign-in, bank-detail changes and alerts are locked down by default.
Two-factor sign-in for every user.
- Two-factor sign-in for every user
- Bank-detail changes verified by a callback to your mandated contact
- Alerts to every user that can’t be switched off
Ready to start, or want to talk it through first?
How it works
From application to first payout.
- Apply online
- We verify your business
- Terminals arrive paired to your tills
- We confirm you’re running before go-live
- Take payments and get paid the next day
Every step is tracked in your portal. We screen every business before it can trade, which protects you and your customers.
Who it’s for
Built for institutional caterers.
Card payments for schools (Tap4Schools)
What gets in the way- Cash and cheques make a mess of the school office
- Parents want to pay in advance, not queue at the tuck shop
- Takings across several school sites are hard to pull together
- Cashless, pain-free catering with less admin for the school office
- Cashless catering across multiple sites
- Parents pay in advance, and the tuck shop till is already matched
Switching from another provider? We run alongside your current setup until you are ready.
Card payments for hospitals (MediCater)
What gets in the way- Staff and visitors eat at all hours
- Several outlets on one campus
- Finance needs one view across every outlet
- Staff and visitor canteens on one account
- Built for 24-hour trading
- Multiple outlets per campus, one payout
Switching from another provider? We run alongside your current setup until you are ready.
Card payments for retirement estates (GoldenSpoon)
What gets in the way- Many small, frequent purchases
- Resident accounts alongside card sales
- Little patience for complicated tills
- Resident accounts next to card payments
- Small frequent purchases handled quickly
- One simple statement for the estate
Switching from another provider? We run alongside your current setup until you are ready.
Card payments for corporate canteens (BiteOnSite)
What gets in the way- Subsidised meals that need clean reporting
- Busy lunchtime queues
- Several client sites run by one contractor
- Subsidised meals reported cleanly
- Fast chip and contactless at the till
- Staff-card integration (roadmap)
Switching from another provider? We run alongside your current setup until you are ready.
Pricing
Pricing set around your sites and volume.
We agree pricing with each caterer, based on how many sites and terminals you run and how much you take on cards. Talk to us and we will put a proposal together.
Security and compliance
Your money and your data, protected.
- Card data is captured on certified terminals, never on our servers
- Merchant funds are held in a segregated account, separate from our own
- Two-factor sign-in is mandatory for every user
- Payouts are released under dual control
- Daily three-way reconciliation
- Transaction monitoring on every site
- POPIA-compliant handling of your data
Card processing runs on a major South African acquiring bank’s certified payment application.
What caterers say
Testimonials
FAQ
Questions caterers ask us.
No. We provision the terminals and pair them to your tills. Terminal costs are agreed with you as part of your pricing. Talk to us.
About 15 minutes if you have your documents ready, and under 10 if you are already a Caterly customer, because we prefill what we know. You can save and come back at any point.
Company registration, proof of banking not older than three months, ID copies for each director, a beneficial-ownership declaration (we give you a template), VAT registration if you have a VAT number, and proof of address.
Payouts are made the next trading day (T+1), every trading day, after reconciliation and two approvals. Each payout comes with a statement.
Yes. Give each manager a login scoped to their site, and keep the group-wide view for finance.
Disable it yourself in the portal straight away. Re-enabling it goes through V&S.
Not yet. In this phase Caterly Payments is card-present only: chip and contactless at the till.
Card payments are acquired through a major South African acquiring bank. We will name the bank here once the wording is agreed.
Ready to take card payments at your sites?
Apply online in about 15 minutes. Already a Caterly customer? We’ve prefilled most of it. No card machine purchase; terminals are provisioned by us.
Card payment services are provided by V&S Payments, a division of V&S Innovations (Pty) Ltd.